1) Add the hair to the cart
2) Go to the cart and Click “check out”button
3) Fill in your email and shipping information
4) Choose the payment method to complete the payment

If you would like to cancel your order, please contact our customer service team as soon as possible. We will check your order status and assist you with the cancellation process. Please note that orders that have already been processed or shipped may not be eligible for cancellation.

Once your order has been shipped, it is expected to arrive within 3–7 business days. If you need your package sooner, please contact our customer service team after placing your order. Our team will be happy to assist with expediting your order and prioritizing the shipment whenever possible.

Yes, you can update your order details as long as your order has not been shipped yet. This includes changes to your shipping address, wig density, length, or style. Please contact our customer service team as soon as possible, and we will do our best to assist you with the requested changes.

After you place your order, our system will automatically send an order confirmation email to the email address provided during checkout. If you haven’t received it, please check your spam or junk folder, as the email may have been filtered there. If you still cannot find your confirmation email, please contact our customer service team, and we will be happy to help verify your order details.

Once your order has been shipped, our system will automatically send you a shipping confirmation email with your tracking number. You can use this tracking number to check your shipment status directly.
Alternatively, you can visit the “Track Order” section on our website homepage and enter your order number and email address to view the latest tracking information.
If you need any assistance, please feel free to contact our customer service team, and we will be happy to help you track your order.

Yes, all of our wigs are made from 100% virgin human hair, providing a natural look, soft feel, and beautiful shine. With proper care and maintenance, our wigs can typically last 1 year or longer. The better you care for your wig, the longer it will maintain its quality and beauty.

Yes, our 100% human hair wigs can be straightened or curled just like your own hair. You can use heat styling tools, but we recommend using them at a moderate temperature and avoiding excessive heat to help maintain the hair’s softness, quality, and longevity.

Our standard wig cap circumference is approximately 22.5 inches. Each wig comes with adjustable straps and an elastic band, allowing you to adjust the cap size for a more comfortable and secure fit. In most cases, the wig fits comfortably and sits well around the head and ears. If you need any further assistance with sizing or fit, please feel free to contact our customer service team.

Yes, our 100% human hair wigs can be colored or bleached by a professional stylist. However, chemical processing may affect the hair’s quality and lifespan, so we recommend consulting an experienced colorist before making any changes. Please note that once the wig has been colored or bleached, we will not be able to accept returns.

The difference is the size of the lace area. A 4x4 Lace Front Wig has a 4x4 inch lace closure area at the top of the head, allowing natural middle or side parting. A 13x4 Lace Front Wig has a larger lace area that extends from ear to ear along the front hairline, providing more parting space and styling versatility.

We accept multiple secure payment methods, including PayPal, Klarna, Affirm, Afterpay, Visa, and MasterCard. You can choose the payment option that works best for you during checkout.

Your payment may fail for several reasons, including:
1. Incorrect card security code (CVV). Please ensure the code entered is correct.
2.Insufficient funds available on your card
3.Your card has reached its transaction limit
4.Your bank or payment provider declined the transaction